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We respect the privacy of all Lenergy users and are committed to maintaining, safeguarding and securing any information we collect through your use of our Services responsibly.
What information is collected from users on Lenergymobility.com?
We collect information from you when you access lenergymobility.com and when you subscribe to our courses, email service or training queries.
Where do we use the collected information from users?
We use your IP address to help diagnose problems with our server and to administer our website by identifying the user focused information areas and the locations from where our users are accessing lenergymobility.com.
We do not link IP addresses to anything personally identifiable. This means that user sessions will be tracked, but the users will remain anonymous to keep it as a privacy priority.
Based on the email address you provide, we may use to send you information, respond to inquiries, and/or other requests or questions depending on the situation as registered by the user on lenergymobility.com.
User information may be shared with third-party partners to the extent necessary to provide and improve web services or other communications to users. Any third parties who receive user information for this purpose are prohibited from using or sharing user information for any purpose other than providing services to users.
We may also provide your information to third parties in circumstances where we believe that doing so is necessary or appropriate to: satisfy any applicable law, regulation, legal process or governmental request; detect, prevent or otherwise address fraud, security or technical issues; or protect the rights, property or safety of us, our users or others.
What are the device information collected by Lenergy?
We may collect non-personal information about the computer, mobile device or other device you use to access lenergymobility.com, such as IP address, geolocation information, unique device identifiers, browser type, browser language or other information of this nature. We use this information in an aggregate fashion to track access to lenergymobility.com.
At no time do we disclose site usage by individual IP addresses. Web server logs are retained on a temporary basis for internal improvements and then deleted from our systems.
For the purposes of billing online courses plan subscription fees and Lenergy powered course enrollment fees that are processed through Lenergy’s payment gateways, we may request your credit/Debit card or other payment modes, and certain contact information, such as a billing address. We retain your card information internally for the purpose of all payment processing related to our Services. This includes the use of your payment information to allow you to pay for Lenergy trainings and online courses across multiple channels through your Lenergy user account. The payment information is necessary in order for you to use our Services and failure to provide such information may result in you not being able to use our Services.
Third Party Payment
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Our Policy Concerning Children
Hyperlinks to Third-party websites
We may provide hyperlinks to third-party websites as a convenience to users of lenergymobility.com. Lenergymobility.com does not control third-party websites and is not responsible for the contents of any linked-to, third-party websites or any hyperlink in a linked-to website. We are not responsible for the privacy practices or the content of third-party websites.
No Rights to Third Parties
We will not share, sell, rent, swap or authorize any third party to use your email address for commercial purposes without your permission.
Protection of Information
To prevent unauthorized access, maintain data accuracy and ensure the appropriate use of information we gather about you, we have taken commercially reasonable steps to protect the information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.
Access to Your Information and other rights
You are, at any time and free of charge, entitled to receive a copy of your online secured information that we hold about you and information about the processing thereof. Please note that Lenergy Mobility needs to be able to determine your identity in order to be able to respond to your request.