Privacy Policy

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This Privacy Policy applies to the Lenergy Mobility websites and related mobile applications, subdomains, mobile applications, and media managed by Lenergy Mobility India (“Lenergy”, “we”, or “us”), and classroom trainings and online course creation that enables us to deliver live and recorded courses on electric vehicles industry, digital goods, and learning services to end-users (“Students; engineering, diploma and management candidates”) through the classroom & online training programs (“Certification”). Our website, training portal, online course platform and related services are hereinafter collectively referred to as our "Services".

We respect the privacy of all Lenergy users and are committed to maintaining, safeguarding and securing any information we collect through your use of our Services responsibly.

This Privacy Policy only concerns the processing for which Lenergy is data collector for improving internal processes, training modules and user preferences. Please read this Privacy Policy carefully and if you have any questions regarding processing, please contact us at [email protected]

“This Privacy Policy discloses the privacy practices for Lenergymobility.com and online course learning on lenergymobility.com.”

What information is collected from users on Lenergymobility.com?
We collect information from you when you access lenergymobility.com and when you subscribe to our courses, email service or training queries.

Where do we use the collected information from users?
We use your IP address to help diagnose problems with our server and to administer our website by identifying the user focused information areas and the locations from where our users are accessing lenergymobility.com. 

We do not link IP addresses to anything personally identifiable. This means that user sessions will be tracked, but the users will remain anonymous to keep it as a privacy priority.

Based on the email address you provide, we may use to send you information, respond to inquiries, and/or other requests or questions depending on the situation as registered by the user on lenergymobility.com.

User information may be shared with third-party partners to the extent necessary to provide and improve web services or other communications to users. Any third parties who receive user information for this purpose are prohibited from using or sharing user information for any purpose other than providing services to users.

We may also provide your information to third parties in circumstances where we believe that doing so is necessary or appropriate to: satisfy any applicable law, regulation, legal process or governmental request; detect, prevent or otherwise address fraud, security or technical issues; or protect the rights, property or safety of us, our users or others.

What are the device information collected by Lenergy?
We may collect non-personal information about the computer, mobile device or other device you use to access lenergymobility.com, such as IP address, geolocation information, unique device identifiers, browser type, browser language or other information of this nature. We use this information in an aggregate fashion to track access to lenergymobility.com.

At no time do we disclose site usage by individual IP addresses. Web server logs are retained on a temporary basis for internal improvements and then deleted from our systems.

Payment Information
For the purposes of billing online courses plan subscription fees and Lenergy powered course enrollment fees that are processed through Lenergy’s payment gateways, we may request your credit/Debit card or other payment modes, and certain contact information, such as a billing address. We retain your card information internally for the purpose of all payment processing related to our Services. This includes the use of your payment information to allow you to pay for Lenergy trainings and online courses across multiple channels through your Lenergy user account. The payment information is necessary in order for you to use our Services and failure to provide such information may result in you not being able to use our Services.

Third Party Payment 
Payments processed via Custom Payment Gateways by third parties like PayPal, Paytm or third party portals are subject to the terms of use and privacy policies of those payment gateways and are not accessible or controlled by Lenergy. For payments processed via Lenergy Payment and Custom Payment Gateways, we receive information related to the payment status of your account; this information includes your payment card type and last four digits, postal code, country of origin, payment expiration date, and any email address associated with the payment type. For additional information, we recommend that you review the payment processor’s Privacy Policy.

Cookies
Cookies are small files that are stored on your computer (unless you block them). We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Third-Party Cookies
Cookies may be set by an organization other than lenergymobility.com. These “third-party cookies” may, for example, originate from websites such as YouTube, Twitter, Facebook, Google Plus or other social media services for which Lenergy Mobility has implemented “plug-ins.” Since the cookie policies of these sites change over time, you should determine their policies by visiting the privacy policy pages of these sites directly.

You may disable cookies through your individual browser options. If you would like to learn more about cookies please refer to the following website: http://www.allaboutcookies.org/

Our Policy Concerning Children
As stated in our Terms of Use, our website and Services are offered and available only to you if are 18 years or older, or if you are between 12 and 18 years old and have obtained the consent of a parent or legal guardian prior to accessing the website, registering an account, or using the Services. If you do not meet this eligibility requirement, you may not use our website or Services. Lenergy does not knowingly collect or store any personal information from or about children under the age of 12. We will delete such information if we become aware that it has been submitted through our website. 

Hyperlinks to Third-party websites
We may provide hyperlinks to third-party websites as a convenience to users of lenergymobility.com. Lenergymobility.com does not control third-party websites and is not responsible for the contents of any linked-to, third-party websites or any hyperlink in a linked-to website. We are not responsible for the privacy practices or the content of third-party websites.

No Rights to Third Parties
This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the website.

Email Policy
We will not share, sell, rent, swap or authorize any third party to use your email address for commercial purposes without your permission.

Protection of Information
To prevent unauthorized access, maintain data accuracy and ensure the appropriate use of information we gather about you, we have taken commercially reasonable steps to protect the information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

Access to Your Information and other rights
You are, at any time and free of charge, entitled to receive a copy of your online secured information that we hold about you and information about the processing thereof. Please note that Lenergy Mobility needs to be able to determine your identity in order to be able to respond to your request.

Policy Updates
This Privacy Policy may be amended from time to time. Any such changes will be posted on this page in the future. The effective date of this policy was August 15, 2019.